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Our new science bulletin board, Seeing Science Structures, is based on National Science Education Standards and correlated to the Texas Essential Knowledge and Skills. It provides the organization that facilitates the thinking process while building on foundational science concepts.
Frequently Asked Questions
Questions
Answers
Miscellaneous
Product Return Policy

Unopened kits can be returned within 30 days products that have been opened, but are unused and resalable, may be returned within 30 days. A minimum $10 restocking fee will be charged. Download the Product Return Form on the Order Info page and package it with the products to be returned. Lone Star Learning is not responsible for return shipping or the cost for shipping an exchanged item. Please call 806.281.1424 or email info@lonestarlearning.com before returning any product.


No product will be accepted if Lone Star Learning is not notified before the return.

Workshops

Workshops are available on a limited basis. Fees depend on length and content of workshop. Contact us at info@lonestarlearning.com
Order Info
Tax Exemption

Tax Exempt Schools will not be charged sales tax. Tax exempt orders must be billed to a school or school district. A tax exempt certificate must accompany your order. Please fax your order and tax exempt certificate to 806-281-1407 or mail to Lone Star Learning, Ltd. P.O. Box 6606, Lubbock, TX, 79493. Tax Exempt orders cannot be accepted through our online shopping cart.
Is it safe to use my credit card online?

Yes! We use Verisign encryption technology or PayPal. This safeguards your card information.
What form of payment do you accept?

Currently, Visa, Marstercard, purchase orders and personal checks. When ordering online, you can use Visa, Mastercard or PayPal.

What if my order is damaged when I receive it?

Before signing the delivery receipt, check for shortages and any visual damages to the shipping boxes. Have the delivery driver note the damages. Keep the original shipping boxes and notify our office immediately. We will replace damaged goods.
Will I receive an order confirmation?

If you ordered online, you will immediately receive a confirmation by email. If we are not on your email contact list, our emails may be rejected as SPAM. If you ordered by fax or phone, you will not receive an order confirmation.

Products
Do you have products for 7th grade?

Target the Question is now available in 7th grade! 7th grade Target Reading is in development. A 7th grade math skills review is also in development. Watch our website for production dates.
Are your products research based?

Our products are based on sound educational research. For a copy of the research, email us at info@lonestarlearning.com

Can I buy replacement pages?

Teacher guides can be ordered for $14.99.
Shipping
Do you discount shipping on large orders?

No, unless there is an advertised special.
How soon should I expect my delivery after ordering?

Items are shipped within 5 business days. Please contact us if you have not received your order within 10 business days. International orders are sent USPS and may take 6 - 8 weeks.
Can I get a tracking number for my order? 

Yes. For tracking information, call 806-281-1424.
Do you ship overseas?

Yes. Orders outside the contiguous U.S. (including Alaska and Hawaii) will be shipped by USPS. Please call before ordering for exact charges. Delievery time may be from 6 - 8 weeks.

How much do you charge for shipping?

All orders within the contiguous U.S. will be billed 12% for shipping and handling, with a $10.00 minimum.
What shipping carrier do you use?

UPS, Fed Ex or USPS. We cannot ship to a P.O. Box.
Ph: 806-281-1424  |  Fx: 806-281-1407  |  Info@LoneStarLearning.com

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